Yourcloud.cz is a member of ICT-GROUP. We manage our clients information technology. We propose a solution that saves you money and time. We try not to do voodoo from IT, but a normal part of our lives. We are honest and we expect the same from our clients.
Before contacting support, please download the file "help_en.exe" (eg to the desktop of your PC). Run this program and tell your support generated ID and password.
Based on this information to you, the technician can connect remotely using an encrypted connection. A connection can be interrupted at any time the program ends.